Descrição
“BMSDesk – Helpdesk Ticket System – With .NETCORE 3.1 Web API and Angular 11” is help desk software that collects all your customer support requests from various channels and manages them from one place.
Technology : C#, ASP.NET CORE 3.1 API, Angular 11, ADO.NET, SQL Server
If above live preview login not working then please use direct below url, it will work.
For Admin/Agent Login : Username : admin & Password : abc@123
For Client Login : Username : client & Password : abc@123
Prerequisite
Visual studio 2019 or greater version
SQL Server 2012 or greater version
Node js (version <= 16)
Typescript
Windows server for deployment.
New Features
- Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
- RTL support for arabic language.
- Live ticket chat in ticket detail page.
- Remembered grid column visibility.
- Separate admin and agent user page.
- Separate all language resource files.
- UI updates.
- fixed some bugs
Features
- Fully Dynamic Customized Ticket System
- Angular 11 Support
- Integrated with ASP.NET MVC
- ASP.NETCORE 3.1 Web API used for data fetching
- Fully mobile friendly responsive bootstrap 4 design
- Dynamic Outgoing Email Configuration
- Roles Base Module Permission
- 17 Multi Languages Support
- Multi Admin/Agent
- Dynamic Chart Summary
- Email Notification
- Announcement for Agents and Clients
- Powerfull Admin And Client Portals
- Export Tickets
- Dynamic Custom Grids with Column Filters
- Easy To Generate Tickets
- Export Tickets
- Highlight new tickets on ticket listing page
- Technician auto assign rules
- and many more…
Version History
12-September-2022 - version 2.1 - fixed SQL disconnection problem - improved performance
15-May-2021 - version 2.0 - Added new features and fixed bugs
14-June-2020 - version 1.2 - Added new features and fixed bugs and improvements
22-November-2019 - version 1.1 - Fix some bugs and impprovemtns
5-September-2019 - version 1.0 - Initial Version
