Pexdoc – Knowledgebase Customer Support & Helpdesk Ticketing CMS

Descrição

Pexdoc is a Knowledgebase Customer Support & Helpdesk Ticketing CMS. it build using PHP Laravel framework and bootstrap 4. it has 02 page home page variant along with necessary inner pages.
it comes with drag & drop menu builder , drag & drop form builder, drag & drop widget builder. in support ticket it has automation ( admin can take action based on various kind of condition dynamically), has agent system, todo adding features, also has option to customise support ticket form. For envato author it has option to verify purchase. it comes with facebook & google & envato login feature which make user life easy to login to the website, a lot of others features.

this is a major update. from version 1.1.0 you will able to update your website from your admin panel using our one click updater.
here is article to configure one click updater https://docs.xgenious.com/docs/nexelit/instruction/one-click-update-configure/

Last update : 18 June 2023
Version: 1.1.0
Laravel 9x
Required PHP v8.0
Required MySql v5.7

Demo Link

Frontend Demo: Pexdoc

Super Admin Demo: Super Admin Login

Username super_admin

Password 12345678

Support Agent Dashboard:
Demo User Login

Username agent

Password 12345678

Frontend User Dashboard Demo:
Demo User Login

Username test

Password 12345678

Few Common Pre Sell Questions

How can i install the script ? will support help me to install it ?

It’s very simple to install the script, we have very clear documentation online you can check it Online Doc.
Also this script comes with a visual installer you can install it easy by filling some information.
Still you are in confusion we have video tutorial
Available at youtube how you can install this
Install Tutorial.
Are you still scared to install ?
Don’t worry our support team will help you to install the script.

Security

Cross-Site Request Forgery (CSRF) Prevention
Cross-Site Scripting (XSS) Prevention
Password Hashing
Avoiding SQL Injection

System Requirement

System Requirement
Backend Framework: Built
on Laravel 8x
PHP Composer
Frontend Framework: Built on Bootstrap 4x
Requires PHP 7.4
Supports MySQL, Mysqli.

Support Ticket Module

This script focused on support ticketing system. it has all the features required to provide support via ticketing. we have included all features to make support agent life easy. like we keep option to add knowledebase article in ticket from ticket reply page. also have option to set canned message and support agent can add canned response to ticket reply by one click. has TODO option for reach ticket. also has a very handy feature Automation. Admin can set various action base of various condition.

Knowledgebase Module

This script comes with knowledgeable with auto complete search option. it has knowledgebase topic system. also has feedback option in every article, user can feedback to the article with a form. admin will be notified while anyone submit feedback form.

Envato Purchase Verify Module

This script comes with another beautiful feature for Envato author is purchase code verify. admin or support agent can verify envato purchase ( if admin give permission to support agent for check purchase verify). also has a option to set user with purchase verify. once admin select user along with purchase code while verify purchase, then the script will keep record or that user is verify for the product. it is very handy for support agent. they don’t need to check user is purchased item or not for every ticket user create.

Drag & Drop Menu Builder

Pexdoc comes with drag & drop menu builder with mega menu support. You can drag & drop any menu item to short it, Or make it dropdown if you want.

Drag & Drop Form Builder

Pexdoc comes with a great feature for your need is Drag & Drop Form Builder, it has text, number, email, select, checkbox, textarea, file etc fields. You can easily customise any form of this script. Also you can set is this field is required or not.

Drag & Drop Widget Builder

This Script comes with Widget Builder with 09 pre Made widget. You can build footer widget area with your needed widget. you can also use raw html for widget area, you can show newsletter widget or you can just show an image here. It’s up to you, you have full control over it.

Features

Unique Design
Powerful Admin Dashboard
02 Home Variant
User Dashboard
Admin Role Permission System (Super Admin Can Assign Role or Can Add New Admin)
User Campaign
User Withdraw
Facebook Login
Google Login
Envato Login
Support Ticketing System
Admin Charge System
RTL Support
Dynamic Page
Page Slug Change Options
Page Meta Tag Options
Drag & Drop Menu Builder
Drag & Drop Form Builder
Drag & Drop Widgets Area Builder
Gallery Page
Page Slug & Name Change
950+ Google Fonts
Cache Settings
Pre Made Pages Slug change
Pre Made Pages Name change
Custom CSS Settings
Custom JS Settings
Sitemap Generator
RSS feed Settings
Maintains Mode
GDPR Cookie Settings
404 Page Customize
Email Template Settings
SEO Settings Available
OG Meta Added
Google Analytics Settings
Live Chat Options
Unlimited Color Option
Disqus Comment System
Google Captcha V3
Admin Dark Mode
FAQ Page
Typography Settings
Well Documented
Quality Support
Video Tutorial
Lifetime Update
Language Settings

Still Missing Something ?

Change logs

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Initial Release
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